Privacy policy

Welcome to Lunaco (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from www.lunaco.in.

1. Information We Collect

When you browse or shop on our site, we may collect:

Personal Information: Your name, email, phone number, shipping and billing address, and payment details.
Account Information: Login details, order history.
Device & Usage Data: IP address, browser type, device information, pages visited, and cookies.
Marketing Preferences: Your communication preferences and responses to our campaigns.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order updates and promotional emails (only if you opt-in)
Improve website experience and services
Prevent fraud and ensure security
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

Trusted service providers (e.g., payment gateways, shipping partners)
Legal authorities, if required by law
Affiliates or successors in case of business restructuring

4. Cookies

We use cookies and similar technologies to:

Enhance your browsing experience
Analyze traffic
Customize content and offers

You can manage cookie preferences in your browser settings.

5. Data Security

We use secure protocols and systems to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications

To exercise your rights, contact us at support@lunaco.in.

7. Data Retention

We retain your information as long as needed to fulfill orders and comply with legal or regulatory requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date noted at the top.