Shipping policy
At Lunaco, we’re committed to ensuring that your orders are delivered quickly, safely, and reliably. Please read our shipping policy to understand how we process and deliver your items.
1. Order Processing Time
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All orders are processed within 1–2 business days after payment confirmation.
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A shipping confirmation email will be sent once your order has been dispatched.
2. Delivery Time
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We aim to deliver all orders within 5–7 working days from the date of shipment.
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Working days are Monday to Friday, excluding public holidays.
3. Shipping Coverage
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We currently ship across India.
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For international shipping inquiries, please contact our support team at support@lunaco.in.
4. Shipping Charges
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We offer free shipping across India on all eligible orders and during select promotional periods.
5. Order Tracking
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Once your order is shipped, you will receive an email with a tracking number to monitor the status of your shipment.
6. Delays and Exceptions
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While we do our best to ensure timely delivery, delays may occur due to unforeseen events such as weather, strikes, or courier issues.
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We will keep you informed of any delays and work to resolve them promptly.
7. Contact Us
If you have any questions or concerns about your delivery, feel free to reach out:
Lunaco
Email: support@lunaco.in
Phone: (+91) 9769003465